Sonia AI

AI Communication Hub

Every channel. Every lead. Every hour. Sonia's AI ecosystem ensures no luxury buyer or seller ever goes unanswered — from the first website visit to the signed contract.

3

AI Channels Live

Chat · Email · WhatsApp

2

Channels in Setup

Voice · SMS

24/7

Coverage

No lead goes unanswered

<60s

First Response

AI concierge average

Lead Journey

Website

Chat · Quiz · Forms

AI Concierge

Claude + GPT-4o

Lead Scored

Platinum → Bronze

Route

Call · SMS · Email · WhatsApp

Sonia

Consultation · Close

All Channels

AI Concierge

Website Chat

Live

The flagship AI — Claude claude-opus-4-5 primary, GPT-4o fallback. 8-phase qualification workflow, lead scoring, WhatsApp alerts on Platinum/Gold leads.

  • 24/7 availability
  • Platinum/Gold/Silver/Bronze scoring
  • WhatsApp alerts to Sonia
  • 8-phase luxury workflow
Open Concierge

Voice AI

Inbound Calls

Setup Required

ElevenLabs or OpenAI Realtime API answers every call, qualifies leads, schedules consultations, and live-transfers Platinum callers to Sonia.

  • ElevenLabs or OpenAI Realtime
  • Live transfer to Sonia
  • Full call transcript
  • Twilio infrastructure
View Setup Guide

SMS AI

Text Qualification

Setup Required

Instant AI SMS response to every lead. Two-way qualification conversations, drip sequences for Silver/Bronze leads, appointment booking links.

  • 60-second response time
  • Two-way AI conversation
  • Drip sequences
  • Twilio SMS
View Setup Guide

Email AI

Transactional & Drip

Live

Automated email confirmations, consultation reminders, market reports, and VIP membership welcome sequences via the Airo email gateway.

  • Consultation confirmations
  • VIP welcome sequences
  • Market report delivery
  • Lead nurture drips
View Consultation

WhatsApp Alerts

Sonia's Notifications

Live

CallMeBot delivers instant WhatsApp notifications to Sonia's phone for every Platinum and Gold lead — name, budget, intent, and AI conversation summary.

  • Platinum & Gold alerts
  • Instant delivery
  • Lead summary included
  • CallMeBot integration
Test Concierge

CRM Dashboard

Lead Pipeline

Live

Unified lead pipeline across all AI channels. Platinum/Gold/Silver/Bronze scoring, conversation history, source attribution, and status tracking.

  • All-channel lead view
  • Score & status tracking
  • Source attribution
  • Conversation history
Open Dashboard

Activate Voice & SMS AI

Voice AI and SMS AI require Twilio credentials and a voice provider (ElevenLabs or OpenAI). Schedule a technical setup call to activate both channels.