SMS AI Agent

Instant AI-powered SMS responses to every lead — qualifying buyers and sellers through natural two-way text conversations, 24 hours a day.

Instant Response

Every web form, listing inquiry, and chatbot lead gets an SMS within 60 seconds — even at 2am. Speed-to-lead wins luxury real estate.

Two-Way Qualification

AI carries a full qualification conversation over SMS — budget, timeline, community, intent — before Sonia ever picks up the phone.

Lead Scoring

Platinum, Gold, Silver, Bronze scoring based on SMS conversation. Platinum leads trigger an immediate WhatsApp alert to Sonia.

Drip Sequences

Automated follow-up sequences for Silver/Bronze leads — market updates, new listings, community spotlights — until they're ready to buy.

Appointment Booking

AI sends a Calendly or consultation link at the right moment in the conversation. Confirmed bookings sync to Sonia's calendar.

CRM Sync

Every SMS thread is logged to the CRM dashboard with full transcript, lead score, and contact details.

SMS Conversations in Action

New listing inquiry from website

Platinum

Hi! This is Sonia Pleasant's AI concierge. Thanks for your interest in the Paradise Valley estate. Are you looking to buy in the next 30–90 days, or exploring options?

We're serious buyers. Looking to close before year end.

Wonderful — that's a great timeline. What's your approximate budget range? Paradise Valley estates typically start around $2M.

We're looking at $4–6M range.

Perfect — Sonia has several exceptional off-market estates in that range. I'm flagging you as a priority client. Can I schedule a private showing call with Sonia this week?

Lifestyle Quiz completion

Silver

Hi! Based on your lifestyle quiz, Scottsdale's golf communities look like a great fit. Are you thinking primary residence or vacation home?

Vacation home. Maybe 2–3 years out.

Got it — I'll add you to Sonia's VIP list for Scottsdale market updates and off-market alerts. What's your ideal price range when the time comes?

Setup Guide

Twilio SMS Number

Add a Twilio SMS-enabled number to your account. Use the same number as your Voice AI for a unified business line.

Add Secrets

TWILIO_ACCOUNT_SID, TWILIO_AUTH_TOKEN, and TWILIO_PHONE_NUMBER must be saved in your app secrets.

Configure Triggers

Set which events trigger an SMS: form submissions, chatbot leads, listing inquiries, quiz completions, VIP signups.

Set Qualification Script

Customize the AI's qualification questions, lead scoring thresholds, and escalation rules for your market.

Test & Go Live

Send a test inquiry through your website and verify the SMS flow end-to-end before activating for real leads.

View Full Communication Hub